Your orders are routed to us via phone, fax, and web applications. Currently,we recieve orders via EDI for companies such as Office Max, CompUSA and Circuit City on a daily basis.
Orders can come from end-users, distributors, resellers, or any other type of customer. using best-of-breed Oracle software, running on fault-tolerant Sun hardware, orders are entered into a scalable system integrated with accounting and inventory management tools to provide you an end-to-end order management solution.
Propeller creates and maintains customer profiles, and ties those profiles to your orders. By creating, storing, and maintaining these profiles we can provide the following:
- Wecome customers by name when they enter your Web store.
- Express check-out.
- Greet customers by name when they call the toll free help desk line dedicated to your business.
- Identify cross-sell and up-sell opportunities.
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